Inauguration of the supervision centre in 24/7

On November 13, 2023, VALEMO inaugurated its 24/7 supervision center. One of the only 24/7 ENR supervision centers in the Nouvelle Aquitaine region! Our team of 9 employees works in shifts to ensure continuity of service.

The role of the control center is to optimize the production of all supervised assets using software that transmits asset data in real time.

The supervision center is made up of two teams of employees:

	Team 5×8	Team 2×8
Monday – Friday	Presence of a technician 24/7 to handle all requests	Expert technician on duty from 7am to 10pm to: – Assist in the management of malfunctions when the load becomes significant, – Ensure quality of service and full compliance with established procedures,
Weekends and public holidays	Presence of a technician 24/7 to handle all requests	An expert technician on call from 7am to 10pm to help the driver 5×8 in case of emergency

The supervision center supervises 24/7:

On ¹ January 2024		Number of sites	Power	2024 Outlook
Means of energy production	Wind farms	83	855 MW	+ 472 MW
	Photovoltaic parks	20 (ground) 80 (roof)	133 MW 15 MW	+ 12 MW +13 Mw
	Hydroelectric plants	18	11MW
	Battery storage	1	2 MW	+ 18,2 MW
	Hydrogen production	1	N. A.

Production evacuation station	MV substation	160	N. A.
Production evacuation station	HV Substation	3	160 MVA	+ 63 MVA

Services for our colleagues	ICPE alarm management	17	208 MW	+ 53 MW

Marine renewable energy	Test site	2	N. A.
Marine renewable energy	Offshore measuring buoy	19	N. A.

In 2023, in order to further improve the services provided to our customers, VALEMO decided to equip itself with a market-leading supervision software for wind assets.

This new tool will allow us to further improve real-time monitoring of the operational status of wind turbines (automatic detection of faults and clamps, remote control of assets) and to provide better fleet reporting to our customers.

Now operational 24/7, VALEMO can now offer the following services:

– Management of assets on behalf of third parties (24/7),
– Management of negative price periods (24/7),
– Implementation and optimization of acoustic campaigns (24/7),
Etc.

Also, given the requirements of the French Transmission System Operator (RTE), the driving centre is currently equipped with STS (Secure Telephony System) and SAS (Alert and Backup System), scheduled for commissioning in ^Q1 2024. As a reminder, the designation of an operator with this equipment is a prerequisite for the commissioning of HTB substations when the production power is greater than 40 MW or the connection voltage is equal to or greater than 150 kV.

Actualités

Meeting our experts!

Since January, VALEMO has been offering you the opportunity to delve into the heart of our operation and maintenance business by meeting our experts, who have made VALEMO a specialist in the world of renewable energy. Among the experts you can discover:

Discover the results of our 2023 customer satisfaction survey!

We are pleased to share with you the results of our recent customer satisfaction survey conducted by the Continuous Improvement department. The survey, which was sent to all our customers, attracted a remarkable response rate of 46%, representing 80% of our corporate

SACDA data analysis.

Since 2018, VALEMO has implemented SCADA data analysis with the aim of optimising wind turbine performance and maintenance. This tool identifies various faults, such as an anemometer or temperature anomaly, underperformance, PLC wind drift, misalignment, as well as cooling and lubrication issues.